Train people well enough so they can leave, treat them well enough so they don't want to.

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.

I don't buy a lot of things. I like to create things. I've been lucky enough to be able to build my beautiful island in the Caribbean. I certainly haven't regretted that.

People who think and say we more often than I are a lot more likely to succeed.

Only a fool never changes his mind.

I enjoy the company of other people. That's where I get most of my satisfaction from

Never to be frightened of taking risks and always follow your instincts!