If, however, you take a moment to observe how you actually feel immediately after you criticise someone, you'll notice that you will feel a little deflated and ashamed, almost like you're the one who has been attacked. The reason this is true is that when we criticise, it's a statement to the world and to ourselves, "I have a need to be critical." This isn't something we are usually proud to admit.
Richard CarlsonEffective listening is more than simply avoiding the bad habit of interrupting others while they are speaking or finishing their sentences. It's being content to listen to the entire thought of someone rather than waiting impatiently for your chance to respond.
Richard Carlsonwe need to break the habit of overreacting because of our speedy assumption and judgments
Richard CarlsonIronically, when you surrender your need to hog the glory, the attention you used to need from other people is replaced by a quiet inner confidence that is derived from letting others have it.
Richard CarlsonTry to maintain the perspective that, in time, everything disintegrates and returns to its initial form.
Richard Carlson