If we did realize the difference between the vital few and the trivial many in all aspects of our lives, and if we did something about it, we could multiply anything that we valued.
Richard KochThe road to hell is paved with the pursuit of volume. Volume leads to marginal products, marginal customers, and greatly increased managerial complexity.
Richard KochIt is not shortage of time that should worry us, but the tendency for the majority of time to be spent in low-quality ways.
Richard Koch