Nothing fails like success.

Organizations are, in the last analysis, interactions among people.

Great companies make meaning. A company has a name, but its people give it meaning.

People are much more likely to act their way into a new way of thinking, than think their way into a new way of acting.

Unintended consequences get to the heart of why you never really understand an adaptive problem until you have solved it. Problems morph and "solutions" often point to deeper problems. In social life, as in nature, we are walking on a trampoline. Every inroad reconfigures the environment we tread on.

The real objective isn't just "knowledge" or getting an 80-20 understanding of the situation. The overriding objective is engagement, creating a buzz, mobilizing people to take action.

Leadership is making happen what wouldn't happen anyway and this always entails working at the edge of what is acceptable