The incremental approach to change is effective when what you want is more of what you've already got.

Knowledge does not advance practice. Rather practice advances knowledge.

The real objective isn't just "knowledge" or getting an 80-20 understanding of the situation. The overriding objective is engagement, creating a buzz, mobilizing people to take action.

Great companies make meaning. A company has a name, but its people give it meaning.

Discoveries from one community cannot be repackaged and provided to another as a silver bullet, That's a "best practice" rollout and it invariably evokes the immune rejection response.

The incremental approach to change is effective when what you want is more of what you've already got.

Nothing fails like success.