Recall that people like to do what most people think it is right to do; recall too that people like to do what most people actually do.
Richard ThalerMaybe you'll take the cash out. So a credit card company or a bank that goes into the business of saying we're going to be the broker, we're going to sell you a mortgage that you're going to be able to pay off, we're going to help you reduce your credit card debt, we're going to help you save for retirement, we're going to put you into mutual funds that have low fees rather than high fees.
Richard ThalerI think we also have learned the lesson that we have to have better incentive structures.
Richard Thaler