Our best evidence of what people truly feel and believe comes less from their words than from their deeds.
Robert CialdiniThe factor that frequently determines whether people are going to make a particular choice is not the factor that counsels wisely or the one that leads to the greatest economic benefit. It's the one that's top of the consciousness in the moment.
Robert CialdiniThere is a group of people who know very well where the weapons of automatic influence lie and employ them regularly and expertly to get what they want. They go from social encounter to social encounter requesting others to comply with their wishes; their frequency of success is dazzling.
Robert CialdiniWhat new psychology suggests, it's the factor that is top of consciousness at the moment before you make that economic decision that will win the day.
Robert Cialdini