Organizations aren't loyal; they can't be. They have to be nimble, they have to change. That means everybody in every organization will have one eye on his or her own brand, and the other eye on the organization of which he or she is a part. And the first loyalty - self-loyalty - is becoming more and more dominant, simply as a survival strategy. I'm in no way blaming anyone here; this is just simply a fact of life.

Bill Clinton was a great politician. Bill Clinton loved a fight. He was willing to fight. But he also wanted to be loved. He wanted to be admired.

I, from the luxury of my laptop computer, can summon extraordinary bargains on everything I want, and I can also move my savings anywhere. This ability to choose more broadly and to switch more easily is the central fact of modern economic life.

The Democratic Party is DEAD.

I think it's hard to have a brand portal and an economy of trustworthiness in one of them that sloshes over into another. But saying that there will be only a limited number of these giant brand portals doesn't mean a limited number of companies; it doesn't mean that everybody's going to be working for these companies. Quite the opposite. Most of us will be working through much smaller entities that simply use these portals as vehicles for getting and identifying customers.

The largest party in America, by the way, is neither the Democrats nor the Republicans. It's the party of non-voters.

I have found over the years that the most important way of getting people to relax is self-deprecating humor.