It's very hard to establish an economy of trustworthiness. The key is continuing to innovate and to keep your customers through innovation, because the customers can leave. But once you are a dominant player that continues to innovate and provide a good deal, customers will stay with you.
Robert ReichMore and more, leadership, whether it's profit or nonprofit, is about recruiting and keeping talented people. That's the biggest challenge. Yes, you've got to create systems that will enable people easily to innovate continuously; you've got to be a system-builder. But finding and keeping geeks and shrinks is the biggest challenge. That means leaders have got to be salespeople, they've got to be recruiters, and they've got to be actively able to understand and keep the talent they have. Leadership is courtship. That's what it's becoming.
Robert ReichPlanned Parenthood and Human Rights Campaign they`re not really the establishment. I can`t obviously speak for Senator Bernie Sanders or about Planned Parenthood. But what we do see, and we`ve seen for years in America, is that the establishment, that is, the big banks and the executives and the wealthy do support a lot of non-profits and make the non-profits basically walk to the tune of the establishment.
Robert ReichTrue patriotism isn't cheap. It's about taking on a fair share of the burden of keeping America going.
Robert ReichWhen top executives get huge pay hikes at the same time as middle-level and hourly workers lose their jobs and retirement savings, or have to accept negligible pay raises and cuts in health and pension benefits, company morale plummets. I hear it all the time from employees: This company, they say, is being run only for the benefit of the people at the top. So why should we put in extra effort, commit extra hours, take on extra responsibilities? We'll do the minimum, even cut corners. This is often the death knell of a company.
Robert Reich