Spectacular achievements come from unspectacular preparation.

If you don't have trust inside your company, then you can't transfer it to your customers.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

In racing, we have a better chance of it happening quicker because we have attracted good people to come to work for us. It's the beginning of a great adventure, and we're looking forward to it.

I enjoy sex as much as Joe Namath, only I do it with one girl.

Nothing good comes in life or athletics unless a lot of hard work has preceded the effort. Only temporary success is achieved by taking short cuts.

There are a lot of people who touch the customer.