You can't put passion and obsession into someone's employment contract - either you are or you aren't.

There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.

Business, like life, is funny. We all go through difficult times, and we all have to face curve balls and challenges, each and every week. And we need to laugh when things are funny.

I could actually do a lot more if I didn't have things go wrong. So, what I am trying to do now is stay light on the parasites. If you are not drained by anyone you can do way more.

You can't put passion and obsession into someone's employment contract - either you are or you aren't.

Entrepreneurs need to listen. They don't need to be good listeners (although it can only help) but they need to know when to listen.

What is it about business that makes us laugh - when things go wrong, which they do all the time (why, I still wish I knew) then we need to laugh.