When things go right (and they go right a lot - you just got to keep trying) there is nothing to really laugh about.

Entrepreneurs need to be positive. Always. Entrepreneurs need to be brave, often. And lastly, entrepreneurs need to be obsessed.

I did apply to get a job, many times, but no one ever hired me. I think my hyperactive nature didn't score me any points, and I remember when I went for interviews, I would ask all the questions - this probably confused the people who were hiring.

Business, like life, is funny. We all go through difficult times, and we all have to face curve balls and challenges, each and every week. And we need to laugh when things are funny.

Entrepreneurs need to listen. They don't need to be good listeners (although it can only help) but they need to know when to listen.

What is it about business that makes us laugh - when things go wrong, which they do all the time (why, I still wish I knew) then we need to laugh.

There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.