The degree to which the opportunity to use power effectively is granted to or withheld from individuals is one operative difference between those companies which stagnate and those which innovate.

Confidence is the bridge connecting expectations and performance, investment and results.

I wonder whether there has been too much emphasis on teaching women to conform, to fit into the system. Certainly that suits conservative organizations in conservative times. But now ... innovation and creativity are necessary.

If world problems feel too big to tackle, think small. Step by step. Small wins build confidence, lead the way to change.

Leaders are more powerful role models when they learn than when they teach.

No" is always an easier stand than "Yes.

Pessimists see problems as stemming from stable and universal causes, thus making them less susceptible to corrective action. Optimists, in contrast, view problems as temporary and resulting from specific factors that will either change or be changed.