Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.
Rosabeth Moss KanterConfidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.
Rosabeth Moss KanterTime is a function of impact. The longer a book of mine has been in print, the greater its impact seems to be as people absorb and digest my ideas. I am especially proud of The Change Master: Innovation and Entrepreneurship in the American Corporation, first published in 1983, because it raised questions and addressed issues at a time when so many great changes were occurring in our society, indeed throughout the world.
Rosabeth Moss KanterThe behavior of people and the culture of an organization are very different in winning streaks and losing streaks. But what both have in common is their momentum - once winners' or losers' habits and culture take hold, they tend to perpetuate themselves.
Rosabeth Moss Kanter