The positive outlook that optimists project does not come from ignoring or denying problems. Optimists simply assume that problems are temporary and can be solved, so optimists naturally want more information about problems because then they can get to work and do something. Pessimists are more likely to believe that there is nothing they can do anyway, so what's the point of even thinking about it?
Rosabeth Moss KanterWinning becomes easier over time as the cornerstones of confidence become habits.
Rosabeth Moss KanterOne of the symptoms of a losing streak is a turnover of top executives. It's a revolving door.
Rosabeth Moss KanterConfidence is the sweet spot between arrogance and despair-consisting of positive expectations for favorable outcomes.
Rosabeth Moss Kanter