To take full advantage of the potential in e-business, leaders must lead differently, and people must work together differently. Let's call this new way of working e-culture-the human side of the global information era, the heart and soul of the new economy.
Rosabeth Moss Kanter... people are capable of more than their organizational positions ever give them the tools or the time or the opportunity to demonstrate.
Rosabeth Moss KanterA vision is not just a picture of what could be; it is an appeal to our better selves, a call to become something more.
Rosabeth Moss Kanterin most important ways, leaders of the future will need the traits and capabilities of leaders throughout history: an eye for change and a steadying hand to provide both vision and reassurance that change can be mastered, a voice that articulates the will of the group and shapes it to constructive ends, and an ability to inspire by force of personality while making others feel empowered to increase and use their own abilities.
Rosabeth Moss KanterConfidence is not just in people's heads; it comes from the culture of the organization. It's easier to expect success when working in an organization that has a culture of accountability, collaboration, and initiative. Without this, it's easier - and more self-protective - to assume failure so the person is not disappointed and instead pleasantly surprised.
Rosabeth Moss Kanter