The more closed the circle, the more difficult it is for 'outsiders' to break in. Their very difficulty in entering may be taken as a sign of incompetence, a sign that the insiders were right to close their ranks.
Rosabeth Moss KanterLeaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.
Rosabeth Moss KanterI've been looking at companies that are on a positive path vs. a negative path and I've come to use the language of sports, winning streaks and losing streaks.
Rosabeth Moss KanterPeople who are making decisions about the future often don't have access to some of the best ideas in the company, which may be at the periphery or at lower levels.
Rosabeth Moss KanterConfidence is not lodged in people's brains, it comes from the support system that surrounds them. Let's not confuse confidence overall with just self-confidence. Self-confidence is only one part of confidence. People also need confidence in others - their colleagues and leaders - that they can count on them to do the right thing and not to let them down.
Rosabeth Moss Kanter