In the most innovative companies there is a significantly higher volume of thank yous than in companies of low innovation.

Throughout human history, people have developed strong loyalties to traditions, rituals, and symbols. In the most effective organizations, they are not only respected but celebrated. It is no coincidence that the most highly admired corporations are also among the most profitable. Why? Because everyone involved is committed to certain non-negotiable core values. Traditions keep them alive. Rituals such as special occasions reaffirm them. Symbols serve as constant reminders of their enduring importance.

The goal of winning is not losing two times in a row.

Power is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.

I was determined to achieve the total freedom that our history lessons taught us we were entitled to, no matter what the sacrifice.

Confidence is the bridge connecting expectations and performance, investment and results.

Mindless habitual behavior is the enemy of innovation.