Change is like putting lipstick on a bulldog. The bulldog's appearance hasn't improved, but now it's really angry.

Companies used to be able to function with autocratic bosses. We don't live in that world anymore.

Embrace change as an opportunity to learn, to improve, to make a difference in others' lives as well as in your own. Have the courage to challenge the status quo. Remember that preparation and ambition in combination with opportunity equals success. And have fun!

The goal of winning is not losing two times in a row.

Too many people let others stand in their way and don't go back for one more try.

Confidence is not just in people's heads; it comes from the culture of the organization. It's easier to expect success when working in an organization that has a culture of accountability, collaboration, and initiative. Without this, it's easier - and more self-protective - to assume failure so the person is not disappointed and instead pleasantly surprised.

Powerlessness corrupts: absolute powerlessness corrupts absolutely.