Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.
Rosabeth Moss KanterChange is like putting lipstick on a bulldog. The bulldog's appearance hasn't improved, but now it's really angry.
Rosabeth Moss KanterTime is a function of impact. The longer a book of mine has been in print, the greater its impact seems to be as people absorb and digest my ideas. I am especially proud of The Change Master: Innovation and Entrepreneurship in the American Corporation, first published in 1983, because it raised questions and addressed issues at a time when so many great changes were occurring in our society, indeed throughout the world.
Rosabeth Moss KanterThe positive outlook that optimists project does not come from ignoring or denying problems. Optimists simply assume that problems are temporary and can be solved, so optimists naturally want more information about problems because then they can get to work and do something. Pessimists are more likely to believe that there is nothing they can do anyway, so what's the point of even thinking about it?
Rosabeth Moss Kanter