After years of telling corporate citizens to 'trust the system,' many companies must relearn instead to trust their people - and encourage their people to use neglected creative capacities in order to tap the most potent economic stimulus of all: idea power.
Rosabeth Moss KanterConfidence makes you willing to try harder and attracts the kind of support from others that makes "winning" possible.
Rosabeth Moss KanterThe way innovating companies are designed leaves ambiguities, overlaps, decision conflicts or decision vacuums in some parts of the organisation. People rail at this, curse it-and invent innovative ways to overcome it.
Rosabeth Moss KanterIf world problems feel too big to tackle, think small. Step by step. Small wins build confidence, lead the way to change.
Rosabeth Moss Kanter