Innovative organizations provide the freedom to act which arouses the desire to act.
Rosabeth Moss KanterIn the most innovative companies there is a significantly higher volume of thank yous than in companies of low innovation.
Rosabeth Moss KanterThe more closed the circle, the more difficult it is for 'outsiders' to break in. Their very difficulty in entering may be taken as a sign of incompetence, a sign that the insiders were right to close their ranks.
Rosabeth Moss Kanterin most important ways, leaders of the future will need the traits and capabilities of leaders throughout history: an eye for change and a steadying hand to provide both vision and reassurance that change can be mastered, a voice that articulates the will of the group and shapes it to constructive ends, and an ability to inspire by force of personality while making others feel empowered to increase and use their own abilities.
Rosabeth Moss Kanter