Creativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.
Rosabeth Moss KanterJohn Akers once said that changing IBM's culture was more difficult than getting elephants to dance. Of course it's really difficult, as Lou Gerstner also found out years later. The title of his own book is Who Says Elephants Can't Dance? He and his top executives were change masters at IBM. All organizations, especially the larger ones, will always need change masters. Dissatisfaction with the status quo and efforts to improve it should be encouraged rather than discouraged. Regrettably, that is often not the case.
Rosabeth Moss KanterPower is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.
Rosabeth Moss KanterLeaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.
Rosabeth Moss Kanter