Creativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.

Winning becomes easier over time as the cornerstones of confidence become habits.

The very lack of opportunity the group faces creates a self-defeating cycle and puts pressure on members to limit their aspirations.

One of the symptoms of a losing streak is a turnover of top executives. It's a revolving door.

Corporate men and women, once divided by striking differences in opportunity for career growth, have come to share career chaos.

The positive outlook that optimists project does not come from ignoring or denying problems. Optimists simply assume that problems are temporary and can be solved, so optimists naturally want more information about problems because then they can get to work and do something. Pessimists are more likely to believe that there is nothing they can do anyway, so what's the point of even thinking about it?

Not everyone in an organization is in a position to accumulate power through competent performance because most people are just carrying out the ordinary and the expected - even if they do it very well. The extent to which a job is routinized fails to give an advantage to anyone doing it because 'success' is seen as inherent in the very establishment of the position and the organization surrounding it. Neither persons nor organizations get 'credit' for doing the mandatory or the expected.