Leaders must pick causes they won't abandon easily, remain committed despite setbacks, and communicate their big ideas over and over again in every encounter.
Rosabeth Moss KanterThe importance of discretion increases with closeness to the top of a hierarchical organization.
Rosabeth Moss KanterConfidence is the bridge connecting expectations and performance, investment and results.
Rosabeth Moss Kanter... people are capable of more than their organizational positions ever give them the tools or the time or the opportunity to demonstrate.
Rosabeth Moss KanterSports is a perfect activity in which to see streaks and cycles, organizational and otherwise, in action - and to watch confidence build or erode. There are repeated episodes of performance with similar rules and clear winners or losers. I added team sports to my studies of business because there are excellent parallels to work groups in the performance of sports teams and also excellent parallels to larger, more complex businesses or organizations in the strategy, structure, and culture surrounding any particular team.
Rosabeth Moss Kanterin most important ways, leaders of the future will need the traits and capabilities of leaders throughout history: an eye for change and a steadying hand to provide both vision and reassurance that change can be mastered, a voice that articulates the will of the group and shapes it to constructive ends, and an ability to inspire by force of personality while making others feel empowered to increase and use their own abilities.
Rosabeth Moss Kanter