To take full advantage of the potential in e-business, leaders must lead differently, and people must work together differently. Let's call this new way of working e-culture-the human side of the global information era, the heart and soul of the new economy.
Rosabeth Moss KanterConfidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.
Rosabeth Moss KanterCreativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.
Rosabeth Moss KanterIt is easier to talk about money -- and much easier to talk about sex -- than it is to talk about power. People who have it deny it; people who want it do not want to appear to hunger for it; and people who engage in its machinations do so secretly.
Rosabeth Moss KanterConfidence is the sweet spot between arrogance and despair-consisting of positive expectations for favorable outcomes.
Rosabeth Moss Kanterin most important ways, leaders of the future will need the traits and capabilities of leaders throughout history: an eye for change and a steadying hand to provide both vision and reassurance that change can be mastered, a voice that articulates the will of the group and shapes it to constructive ends, and an ability to inspire by force of personality while making others feel empowered to increase and use their own abilities.
Rosabeth Moss Kanter