Everything looks like a failure in the middle.

A basic truth of management - if not of life - is that nearly everything looks like a failure in the middle.

It is crucial to recognize, reward, and celebrate accomplishments.

The way innovating companies are designed leaves ambiguities, overlaps, decision conflicts or decision vacuums in some parts of the organisation. People rail at this, curse it-and invent innovative ways to overcome it.

Creativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.

Leaders are more powerful role models when they learn than when they teach.

The behavior of people and the culture of an organization are very different in winning streaks and losing streaks. But what both have in common is their momentum - once winners' or losers' habits and culture take hold, they tend to perpetuate themselves.