At the heart of good education are those gifted, hardworking, and memorable teachers whose inspiration kindles fires that never quite go out, whose remembered encouragement is sometimes the only hard ground we stand upon, and whose very selves are the stuff of the best lessons they ever teach us. Most of us, no matter how long ago it's been, can name our kindergarten teacher. Our first music teacher. Our junior high algebra teacher. Good teachers never die.

Warped with satisfactions and terrors, woofed with too many ambiguities and too few certainties, life can be lived best not when we have the answers - because we will never have those - but when we know enough to live it right out to the edges, edges sometimes marked by other people, sometimes showing only our own footprints.

There are complaints that it's hard to remember what you can say and what you can't, which words are 'in' for certain groups and which words are not. And yet we started out learning that the 'kitty' on the sidewalk was actually a squirrel, we learned to differentiate between fire trucks and school buses, and many people today know the difference between linguini, fettucini, and rotini. The same people who say they can't remember the 'right' terms in referring to people are often whizzes at remembering which professional sports teams have moved where and are now called what.

We can go for days, weeks, and even months without saying or thinking the word 'education.' And yet, day in and day out, we are educating others and being educated ourselves. In the narrower sense of education - those classrooms and buildings and campuses where teachers and taught are brought together for purposes stated and unstated, for outcomes intended and unintended - we have all been profoundly affected by the pattern of days essentially not of our own making.

Absolute freedom doesn't exist and never did. Just as we don't spit on the floor at work, swear at customers, or send out letters full of misspellings, so too we might have to 'watch our language.' It is odd that the request for unbiased language in schools and workplaces is considered intolerable when other limits on our freedom to do whatever we want are not.

Although an impressive amount of business and social interaction takes place over the telephone and fax, by e-mail, or in person today, the well-written letter remains a staple of business success and one of the strongest connecting links between human beings.

if there's one thing consistent about language it is that it is constantly changing. The only languages that do not change are those whose speakers are dead.