Managers who don't know how to measure what they want settle for wanting what they can measure.

To manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.

Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

The future is better dealt with using assumptions than forecasts.

Creativity is the ability to identify self-imposed constraints, remove them, and explore the consequences of their removal.

No problem stays solved in a dynamic environment.

Art inspires, produces an unwillingness to settle for what we have and a desire for something better. It is the product and producer of creative activity, change; it is essential for continuous development.