Every problem interacts with other problems and is therefore part of a set of interrelated problems, a system of problems. I choose to call such a system a mess.

For me there has never been an amount of money that makes it worth doing something that is not fun.

Managers who don't know how to measure what they want settle for wanting what they can measure.

It is far better to do the right thing wrong than to do the wrong thing right.

In systems thinking, increases in understanding are believed to be obtainable by expanding the systems to be understood, not by reducing them to their elements. Understanding proceeds from the whole to its parts, not from the parts to the whole as knowledge does.

Errors of omission, lost opportunities, are generally more critical than errors of commission. Organizations fail or decline more frequently because of what they did not do than because of what they did.

The objective of education is learning, not teaching