I think failure is nothing more than life's way of nudging you that you are off course. My attitude to failure is not attached to outcome, but in not trying. It is liberating. Most people attach failure to something not working out or how people perceive you. This way, it is about answering to yourself.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

Courage is doing something despite the fear, and I've worked hard on being a courageous person.

When I'm bored or tired of being blonde, I'll throw on a wig. It's a lot less of a permanent way to change your look, and I have about 10 - all different colors, shapes, bobs, long hair, short, feathered.

You’ve got to visualize where you’re headed and be very clear about it. Take a polaroid picture of where you’re going to be in a few years.

Most of the reason we don’t do things is because we’re afraid to fail. I just made a decision one day that I was not not going to do things in my life because of fear.

Where I get my energy is: 'How can I make it better'?