There is a hidden blessing in the most traumatic things we go through in our lives. My brain always goes to, 'Where is the hidden blessing? What is my gift?'

When I was a child, my father used to encourage my brother and me to fail. At the dinner table, instead of asking about the best part of our day, he would ask us what we failed at that week. If we didn't have something to tell him, he would be disappointed. When we shared whatever failure we'd endured, he'd high-five us and say, 'Way to go!' The gift my father gave us by doing this was redefining what failure truly meant.

You’ve got to embrace what you don’t know.

Failures are life's way of nudging you and letting you know you are off course. Trying new things and not being afraid to fail along the way are more important than what you learn in school.

When I'm bored or tired of being blonde, I'll throw on a wig. It's a lot less of a permanent way to change your look, and I have about 10 - all different colors, shapes, bobs, long hair, short, feathered.

I aim to be pretty - I gave up dressing to be sexy in the eighties.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.