The thing about fashion - it's like ducks going quack, quack quack. It's being dictated from above, and it just makes me want to rebel against it.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

You’ve got to visualize where you’re headed and be very clear about it. Take a polaroid picture of where you’re going to be in a few years.

The word 'Spanx' was funny. It made people laugh. No one ever forgot it.

Embrace what you don`t know

I feel that women have been neglected, unnecessarily neglected and mistreated personally by the fashion industry and shapewear in that entire category was a definite place that we were neglected.

My first account was Neiman Marcus. I cold-called them just like I had cold-called businesses when I was selling fax machines for seven years.