When everyone's focused on the conventional parts of war - doing infantry imbeds or chasing IEDs - you look at the thing that seems not that interesting to people, like the circumstances of logistics workers cooking the troops' food or cleaning their latrines.

What narrative journalism does is create a language or open up a space where someone can say, "Oh, this happened to me, too."

I found it really astonishing that undocumented migrants were kidnapped so routinely, that it was such a commonplace part of the journey for people trying to reach the US, and that we hear almost nothing about it here.

I always knew I wanted to write, but I didn't know that I would want to do investigative reporting - in part because it seemed so ill-suited for my personality, or I thought it was ill-suited for my personality, insofar as I'm not very aggressive, and I'm not confrontational.

I tend to only be able to obsess about one thing at once, and become fully engaged in and only interested in that thing. But in the longer term, a lot of my stories also give birth to other stories.

Often, I'm spending months with a person in a very intimate context, getting to know the ins and outs of what they ate for breakfast, not to mention dredging up the most traumatic experiences of their lives, digging through their documents and photographs from difficult times, all of that. And that process, I think, can be extraordinarily strange for subjects who've never been interviewed before, especially if you don't acquaint them from the get-go with what you're trying to do, what it entails, and why you care.

One thing I've discovered is that if you remain in contact with people, if you build longitudinal relationships, if you invest in sources who seem at first like they're uncomfortable or unwilling to talk, if you keep in touch with them, a year later that might yield something much more powerful.