One thing I've discovered is that if you remain in contact with people, if you build longitudinal relationships, if you invest in sources who seem at first like they're uncomfortable or unwilling to talk, if you keep in touch with them, a year later that might yield something much more powerful.

So much of our cultural representation of what an investigative journalist looks like, in movies and pop culture, is about this really testosterone-filled dude screaming, "Give me what you got!" I didn't see myself as someone who would be good at or comfortable with that.

One thing I've discovered is that I never think of something that didn't work out as just "something that didn't work out." I think so often with investigative work, things that initially look like failures wind up leading to your biggest stories.

I always knew I wanted to write, but I didn't know that I would want to do investigative reporting - in part because it seemed so ill-suited for my personality, or I thought it was ill-suited for my personality, insofar as I'm not very aggressive, and I'm not confrontational.

There is space for a different kind of investigative reporting that's about immersion and obsessive attention to detail and deep listening.

I try to come to my reporting as a real, whole person, not an automaton. And it's always one of the strange discomforts of the job, that you're in this very intense moment in someone's life - you're engaging with them nonstop - and then suddenly your piece is out and that's done. It always reminds me that the journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

Workers are actually being starved on the largest military base in Baghdad, and women are being raped with impunity - and because it doesn't fit into a Hollywood context it's not going to fly.