Good public speaking is based on good private thinking

Most people doubt online meeting scan work, but they somehow overlook that most in person meetings don't work either.

If you'd like to be good at something, the first thing to out the window is the notion of perfection.

It seems that bad advice that's fun will always be better known than than good advice that's dull-no matter how useless that fun advice is.

All great tasks test our motivation. It's easy to court ideas over beers and change the world with napkin sketches, but like most things taken home from bars, new challenges arise the next day. It's in the morning light when work begins, and grand ideas (or barroom conquests) lose their luster. To do interesting things requires work and it's no surprise we abandon demanding passions for simpler, easier, more predictable things.

It's rare for people to genuinely try to understand what others are trying to say.

Innovative ideas are rarely rejected on their merits; they’re rejected because of how they make people feel. If you forget people’s concerns and feelings when you present an innovation, or neglect to understand their perspectives in your design, you’re setting yourself up to fail.