The linchpin is an individual who can walk into chaos and create order, someone who can invent, connect, create, and make things happen. Every worthwhile institution has indispensable people who make differences like these.

Marketing is about spreading ideas, and spreading ideas is the single most important output of our civilization.

When you do not know what to do, relax and tell yourself that other portions of yourself do know; they will take over. Give yourself some rest. Remind yourself that in many ways you are a very successful person as you are. Success does not necessarily involve great intellect or great position or great wealth; it has to do with inner integrity. Remember that.

A generation that hates war will not bring peace. A generation that loves peace will bring peace.

Advertising is just a symptom, a tactic. Marketing is about far more than that.

Consciousness is, among other things, a spontaneous exercise in creativity. You are learning now, in a three-dimensional context, the ways in which your emotional and psychic existence can create varieties of physical form. You manipulate within the psychic environment, and these manipulations are then automatically impressed upon the physical mold.

The best time to do great customer service is when a customer is upset.