The true power is in the imagination which dares to speculate upon that which is not yet. The imagination, backed by great expectations, can bring about almost any reality within the range of probabilities.

Just because you’re winning a game doesn’t mean it’s a good game.

You can spend your time on stage pleasing the heckler in the back, or you can devote it to the audience that came to hear you perform.

The only thing that makes people and organizations great is their willingness to be not great along the way. The desire to fail along the way to reaching a bigger goal is the untold secret of success.

The best time to do great customer service is when a customer is upset.

Hope without a strategy doesn’t generate leadership. Leadership comes when your hope and your optimism are matched with a concrete vision of the future and a way to get there. People won’t follow you if they don’t believe you can get to where you say you’re going.

If religion comprises rules you follow, faith is demonstrated by the actions you take.