The secret of getting on the shortlist is doing your best work fearlessly for a long time before you get on the list.

Are you copying others? People won't pay extra for that. You won't be followed for that.

You can be right or you can have empathy. You can't do both.

The first thing you do when you sit down at the computer: If you're an artist, a leader or someone seeking to make a difference, the first thing you do should be to lay tracks to accomplish your goals, not to hear how others have reacted/ responded/ insisted to what happened yesterday.

Everyone we interact with is changed forever. The only questions are: How will they be different (and how different will they be), and how will we be different (and how different will we be) as a result?

Isn't the drawing board the place where all the best work happens? It's not a bad thing to go back there. It's the entire point.

Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.