Two elements of successful leadership: a willingness to be wrong and an eagerness to admit it.

Gifts are not favors. If you expect something in return, it's not a gift.

Make a decision. It doesn't have to be a wise decision or a perfect one. Just make one.

Acknowledge to yourself that the factory job is dead. Having a factory job is not a natural state. It wasn't at the heart of being human until very recently. We've been culturally brainwashed.

We are too focused on avoiding criticism and not enough on making a difference.

The internet has opened the door for millions of businesses to do things differently, because there are other assets now, assets that can transcend location. Your permission to talk to customers, your reputation, your unique products-you can build a business around them online.

So much easier to aim for the smallest possible audience, not the largest, to build long-term value among a trusted, delighted tribe, to create work that matters and stands the test of time.