No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?

When you walk around braced for impact, you're dramatically decreasing your chances. Your chances to avoid the outcome you fear, your chances to make a difference, and your chances to breathe and connect.

It takes three years to be an overnight success, sometimes more.

Earn trust, earn trust, earn trust. Then you can worry about the rest.

What I learned: Shun nonbelievers. Ignore critics. Do your best for people who want to dance with you.

You can't fool all the people, not even most of the time. And people, once unfooled, talk about the experience.

What evidence would you need to see to change your mind about this?