People rarely buy what they need. They buy what they want.

'How was your day?' is a question that matters a lot more than it seems.

Initiative is the privilege of picking yourself.

We long to connect, all of us. We long to be noticed, to be cared for, to matter. Generosity is the invisible salve on our wound of loneliness, one that benefits both sides, over and over again.

The edge is a great place to be. Inside the box is too dark. Outside the box, there's no leverage. But on the edge of the box, you can get things done!

The people who are the best in the world specialize at getting really good at the questions they don't know.

There's nothing wrong with having a plan. Plans are great. But missions are better. Missions survive when plans fail, and plans almost always fail.