A book is a souvenir of an idea.

And it doesn't matter to me whether you're running a coffee shop or you're an intellectual or you're in business or flying hot air balloons. People who can spread ideas, regardless of what those ideas are, win. But consumers, they got way more choices than they used to and way less time.

How was your day? If your answer was "fine," then I don't think you were leading.

My blogging life is basically goalless. I like the zen nature of that, and paradoxically, it improves results.

Leadership is scarce because few people are willing to go through the discomfort required to lead.

The first step to getting good is admitting that you aren't (yet).

No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?