Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet.

Skilled workers historically have been ambivalent toward automation, knowing that the bodies it would augment or replace were theoccasion for both their pain and their power.

Learning has replaced control as the fundamental role of management.

Life is good when you live from your roots. Your values are a critical source of energy, enthusiasm, and direction. Work is meaningful and fun when it's an expression of your true core.

Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet.

Earlier generations of machines decreased the complexity of tasks. In contrast, information technologies can increase the intellectual content of work at all levels. Work comes to depend on an ability to understand, respond to, manage, and create value from information.

As information technology restructures the work situation, it abstracts thought from action.