Learning has replaced control as the fundamental role of management.

We know how to punish retailers and manufacturers that don't provide quality and value. But we're lousy at fighting effectively for what we really need - reliable insurance policies; affordable health care; safe, healthy food.

The civilizing process has increased the distance between behavior and the impulse life of the animal body.

Activities that seem to represent choices are often inert reproductions of accepted practice.

Awareness requires a rupture with the world we take for granted; then old categories of experience are called into question and revised.

Technology makes the world a new place.

Technology represents intelligence systematically applied to the problem of the body. It functions to amplify and surpass the organic limits of the body; it compensates for the body's fragility and vulnerability.