The most impactful way consumers can assert their power is to become mindful shoppers, giving their dollars only to socially responsible companies. In todayโs world of social media and smart phones, this is easy to do.
Simon MainwaringThe framing of how we relate to each other within and across social media platforms will continue to become more sophisticated and nuanced in their expression of how we structure our relationships in our real world lives.
Simon MainwaringCEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large.
Simon MainwaringCompanies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases.
Simon Mainwaring