Pilots have their names painted just beneath the canopy of their aircraft. This gives the pilot a sense of ownership for his or her jet. What's more, like cars, each aircraft has its own personality, so it's important for a pilot to get to know and love his aircraft.

Actions speak louder than words. All companies say they care, right? But few actually exercise that care.

I was never a writer.

The responsibility of the company is to help the people, grow as people. If we can do that, then the company will grow as a company.

Dream big. Start small. But most of all, start.

To spend more money, you have to have more money, but time is fixed and we all have the same amount to spare. How we choose to spend it can make a significant difference on the impact we have in our careers or in the world.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.