Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.

Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.

Actions speak louder than words. All companies say they care, right? But few actually exercise that care.

Leadership is not about being in charge. Leadership is about taking care of those in your charge.

All these companies that grew to any sizable proportions were all founded with a belief or a cause bigger than their products or services. It was their products or services that helped them bring that cause to life.

Pursue the thing inside us and others will help us. Pursue the things outside us and others will compete with us.

Great leaders don’t try to be perfect. They try to be themselves. And that’s what makes them great.