A leader should not take credit when things go right if they are not willing to accept responsibility when things go wrong.

We crave explanations for most everything, but innovation and progress happen when we allow ourselves to embrace uncertainty.

Leaders, whatever the size of their organizations, are those willing to put the interests of other people before their own.

Entrepreneurs must be practical experts. They needn't set out to be subject matter experts in what they do; they must set out to solve a problem or pursue some cause or purpose greater than themselves.

I don't care about convincing the people who think I'm naive or an idiot. I'm interested in how do I inspire the people who are open-minded that there's a different way of seeing the world.

A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email - no need to.

A true friend is someone with whom protocol is no longer necessary.