One of the best paradoxes of leadership is a leader's need to be both stubborn and open-minded. A leader must insist on sticking to the vision and stay on course to the destination. But he must be open-minded during the process.

A star wants to see himself rise to the top. A leader wants to see those around him rise to the top.

If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

Courage isn't inside; it's external. It comes from someone else telling you they believe in you.

TiVo and other digital recording devices have confounded advertisers. The ad industry sees the technology as a threat to their product.

Life is beautiful not because of the things we see or do. Life is beautiful because of the people we meet.

I never wanted to be a public speaker.