Results matter! They matter to your credibility.

To listen with empathy is the most important human skill.

In addition to self-awareness, imagination and conscience, it is the fourth human endowment - independent will - that really makes effective self-management possible. It is the ability to make decisions and choices and to act in accordance with them. It is the ability to act rather than to be acted upon, to proactively carry out the program we have developed through the other three endowments. Empowerment comes from learning how to use this great endowment in the decisions we make every day.

The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.

Without involvement, there is no commitment. Mark it down, asterisk it, circle it, underline it. No involvement, no commitment.

Network marketing has come of age. It's undeniable that it has become a way to entrepreneurship and independence for millions of people

I try to exercise regularly every day, if I can. It renews you and it gives you more balance in your life. This is a key leverage point.