Results matter! They matter to your credibility.

Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.

Balance isn't either/or; it's 'and'.

The way we see the problem is the problem.

Consequences are governed by principles, and behavior is governed by values; therefore, value principles!

I find most meetings are a waste of time, because they are so ill-prepared and there's little opportunity for true synergy in producing better solutions than what anyone originally thought of. So I work hard to only attend those meetings that have strategic importance and miss all kinds of other seemingly urgent meetings.

Seek to understand rather than be understood.