We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals.

Response-ability is the ABILITY to choose our response to any circumstance or condition.

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.

Interdependence is a higher value than independence

It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize.

See every problem as an opportunity to exercise creative energy.

The key is in not spending time, but in investing it.