If you want to achieve your highest aspirations and overcome your greatest challenges, identify and apply the principle or natural law that governs the results you seek. How we apply a principle will vary greatly and will be determined by our unique strengths, talents, and creativity, but, ultimately, success in any endeavor is always derived from acting in harmony with the principles to which the success is tied.

When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.

The place to begin building any relationship is inside ourselves, inside our circle of influence, our own character.

Character grows in the soil of experience with the fertilization of example, the moisture of ambition, and the sunshine of satisfaction. Character cannot be purchased, bargained for, inherited, rented or imported from afar. It must be home-grown. Purely intellectual development without commensurate internal character development makes as much sense as putting a high-powered sports car in the hands of a teenager who is high on drugs. Yet all too often in the academic world, that's exactly what we do by not focusing on the character development of young people.

If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. You are a disciple, a follower, of your own deep values and their source. And you have the will, the integrity, to subordinate your feelings, your impulses, your moods to those values.

Trust is a powerful accelerator to performance and when trust goes up, speed also goes up while cost comes down - producing what we call a trust dividend.

The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them. To touch the soul of another human being is to walk on holy ground.